SHIPPING AND RETURNS

SHIPPING

At CHEAPTALK we ensure that all products will be shipped within 48 hours of purchase. If there are any delays on products being shipped you will be notified immediately.
Australia 
Standard service - 3-7 days
Express service -2-3 days
 
International shipping
Standard service- 14-15 days
Express service- 7-8 days
 
All shipping dates are estimations and subject to change due to customs, couriers and delays out of CHEAPTALKs control.

Please contact us if your order is delayed or lost - cheaptalkcreative@outlook.com

 

RETURNS

To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.
Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items cannot be returned, unless they are faulty. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cheaptalkcreative@outlook.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cheaptalkcreative@outlook.com
Shipping
To return your product, contact us at cheaptalkcreative@outlook.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We will not review your refund as valid if; 
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items